Certainly offers businesses an AI chatbot platform to automate customer service, boost sales, and gather customer insights. It leverages Generative AI, pre-built templates, and integrations with platforms like Shopify and Zendesk to provide tailored, multilingual customer experiences and comprehensive reporting.
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Get startedCertainly is perfect for brands like MrBeast’s Feastables and Lucy & Yak that want faster support and higher sales using AI agents to answer customer questions 24/7 without extra work.
Certainly offers three subscription plans starting at $60, with conversation limits of 60k, 240k, and 600k annually for Starter, Professional, and Enterprise, respectively. The Starter plan includes unlimited AI agents and web widget channel only, while Professional adds one extra channel, CRM personalization, and custom workflows. Enterprise provides unlimited channels, white-label options, complex workflows, and a dedicated success manager, with overage billed at a reduced rate beyond 600k conversations.
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Certainly’s implementation involves an initial discovery call to understand your business needs followed by their team designing and building a custom AI agent tailored to your workflows. They then deploy the solution across your chosen platforms and continuously optimize based on real user interactions, typically requiring multiple stakeholders and several days to complete.
Certainly
