Freshworks helps customer service, IT, and sales teams streamline their operations and enhance productivity. It offers a suite of AI-powered tools for customer support, IT service management, and sales automation, optimizing workflows across multiple channels.
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Get startedFreshworks is recommended for companies like Hobbycraft and over 73,000 others who want to simplify IT and customer service with AI-assisted software. It helps teams solve issues faster and improve satisfaction without extra complexity.
Freshcaller offers four pricing plans starting with a Free plan at $0/agent/month with basic calling features but no included minutes, then Growth at $15/agent/month with 2,000 minutes and call recording. The Pro plan costs $39/agent/month, includes 3,000 minutes, advanced call metrics, call barging, and IVR phone trees. Enterprise is $69/agent/month, providing 5,000 minutes, speech-enabled IVR, abandoned call metrics, service level monitoring, and enterprise-grade support.
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Freshworks offers enterprise-grade AI-assisted service software that typically requires some customization such as configuring settings, mapping data, and setting workflows, which can be completed in a few hours. Getting started with Freshworks involves signing up, setting up basic preferences, and tailoring the platform to fit your specific IT or customer service needs.
Freshworks
