Groove is a simple, powerful ticketing system with AI-powered automation for faster customer support. It streamlines conversations, automates tasks, and improves team efficiency.
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Groove is recommended for customer-first companies and growing teams who want simple, powerful ticketing to manage customer conversations easily. It helps teams save time and deliver fast, smart support with AI tools and automation.
Groove offers a 30-day free trial and three annual pricing plans starting at $9 per user per month. The Standard plan includes 2 shared inboxes, 1 knowledge base, unlimited widgets, and 40+ integrations, while the Plus plan adds 5 shared inboxes, 2 knowledge bases, 10 free lite users, AI features, and premium integrations for $19 per user. The Pro plan costs $39 per user and expands to 25 shared inboxes, 5 knowledge bases, 50 free lite users, tiered discounts, a dedicated manager, and engineer support.
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Groove can be set up quickly by signing up and connecting your email accounts to create a shared inbox. Then, customize smart folders, tags, and automation rules to match your team’s workflow for streamlined ticket management.
Groove
