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Home→Tools→Hotjar

Hotjar Review

Hotjar

Hotjar

Website heatmaps and behavior analytics tools

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Hotjar reveals real user behavior with heatmaps, recordings, surveys, and feedback to optimize websites. Gain actionable insights to improve conversions and user experience

Digital Marketing AI AgentsConversion Funnel AnalysisConversion Rate OptimizationCustomer Behavior AnalyticsWebsite Marketing Software
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Hotjar Core Capabilities

Heatmaps to improve pages
Recordings of real user sessions
Feedback from users directly

Links

Visit Website

Pricing

From$32.00/mo
TrialAvailable

Who is Hotjar for?

Startups
SMBs
Mid-market

Is Hotjar easy to use?

5m30m1h2h3hCustom

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Who uses Hotjar?

Alexander Coe
Alexander Coe
Digital Director at Beneath
View tech stack →
Gong
Gong
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PhantomBuster
PhantomBuster
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Apollo
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What is Hotjar

Hotjar is a website analytics and user feedback tool. It helps you understand how visitors interact with your site by showing heatmaps, session recordings, surveys, and feedback polls. This tool fits into the category of behavior analytics and user experience optimization. People use Hotjar because it reveals real user behavior behind the numbers, helping improve conversions and site performance without needing technical skills. Hotjar works best for marketing teams, product managers, and UX designers who want to spot user pain points, validate ideas, and improve customer journeys. You can start seeing useful insights quickly after setup, thanks to its easy and fast installation. It requires no credit card to try, making it easy to begin without upfront commitment. Hotjar integrates smoothly with other tools like Google Analytics and Zapier, slotting into your GTM stack as a feedback and behavior analytics layer. However, it’s not a replacement for deep quantitative analytics or CRM systems. It’s designed to complement existing tools by adding direct user insight and visual behavior data.

Ideal Customer Profile

Hotjar is recommended for teams who want to see real user behavior behind website numbers and improve user experience. It helps marketing, product, and research teams like HubSpot Academy and Reed.co.uk make changes that convert and keep customers happy.

StartupsSMBsMid-market

Key Features

Heatmaps to improve pages
Recordings of real user sessions
Feedback from users directly
Surveys to measure satisfaction
One-on-one user interviews
Integrations with popular platforms

Pricing

Hotjar offers four pricing plans starting with a free Basic plan that allows 35 daily sessions and unlimited heatmaps for a single site. The Plus plan at $32/month supports 100 daily sessions and adds page view filters and Events API, while the Business plan at $80/month includes 500 daily sessions, behavior filters, frustration scores, and funnels. The Scale plan at $171/month is designed for large sites with 500+ daily sessions, console tracking, SAML SSO, dedicated customer success manager, and priority support.

Starting price$32.00
TrialAvailable

Basic

Free

Per Single site, Monthly or Annually

It includes

  • 35 daily sessions
  • Unlimited heatmaps
  • Basic filters
  • HubSpot integration
  • Recordings
  • Dashboards

Plus

$32.00

Per Single site, Monthly or Annually

It includes

  • 100 daily sessions
  • Page view filters
  • Events API
  • Session info filters
  • Includes Basic features
  • Unlimited heatmaps

Business

$80.00

Per Single site, Monthly or Annually

It includes

  • 500 daily sessions
  • Behavior filters
  • Frustration scores
  • Custom integrations
  • Includes Plus features
  • Funnels and trends

Scale

$171.00

Per Single site, Monthly or Annually

It includes

  • 500+ daily sessions
  • Console tracking
  • SAML SSO
  • Dedicated CSM
  • Priority support
  • Webhooks and API

Don't want a Hotjar subscription?

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How simple is Hotjar setup?

5m30m1h2h3hCustomIntermediateComplexity

Hotjar implementation starts by signing up and adding a simple tracking snippet to your website, which takes only a few minutes. Then, you can quickly configure basic features like Heatmaps or Recordings to start gaining insights without complex setup.

Frequently asked questions

How to use Hotjar?
Sign up, add Hotjar code to your site, and start observing user behavior with heatmaps, recordings, surveys, and feedback tools.
How much is Hotjar?
Plans range from free to $171/month based on sessions and features; choose Basic, Plus, Business, or Scale based on needs.
Why choose Hotjar?
Hotjar combines heatmaps, recordings, surveys, and interviews to reveal real user behavior and feedback in one platform.
How does Hotjar work?
Hotjar tracks user interactions, sessions, and feedback to visualize behavior and collect insights that improve website experience.
Is Hotjar free?
Yes, Hotjar offers a free Basic plan with up to 35 daily sessions, unlimited heatmaps, and basic features forever.
Is Hotjar a partner?
Yes, Hotjar offers a partner program with up to 25% recurring revenue for every referral.
How to learn Hotjar?
Access Hotjar guides, blogs, and resources to master features and improve user experience insights effectively.
What are Hotjar alternatives?
Alternatives include Crazy Egg, FullStory, and Mouseflow, offering heatmaps, user behavior analytics, and session recordings.
What are Hotjar reviews?
Users praise Hotjar for easy setup, comprehensive behavior insights, and effective feedback collection to boost website conversions.
Does Hotjar have an API?
Yes, Hotjar offers APIs to track custom user actions and attributes, export survey data, and automate user management.
Does Hotjar have a trial or a demo?
Yes, Hotjar offers a free Basic plan forever and options to book a personalized demo anytime.
Ask aboutHotjarHotjar

Who uses Hotjar?

Alexander Coe
Alexander Coe
Digital Director at Beneath
Gong
Gong
PhantomBuster
PhantomBuster
Apollo
Apollo
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