Insight7 helps market researchers, consultants, and sales/marketing teams transform qualitative data from interviews and calls into actionable insights. It achieves this by transcribing audio, video, and text, then using AI to extract themes, quotes, and generate visualizations, reports, and other assets.
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Get startedCall Analytics 2.0 is recommended for sales, customer experience, quality assurance, and research teams who want to automatically analyze calls for insights that grow revenue, quality, and coaching. Trusted by 500+ businesses, it helps teams like TripleTen and Fresh Prints improve call reviews and coaching at scale.
Insight7 offers call analytics starting at $16/month for individuals with 1 user, 10 call analyses, and English transcription, while pro and business plans increase call limits, user numbers, and add multi-language transcription plus advanced dashboards and alerts. Business plans (from $250/month) include 3 users, 200 calls, custom vocabulary, PII redaction, and automation features, with an enterprise option providing unlimited usage, APIs, live recording, and a dedicated account manager. Monthly and annual billing options are available, but no free trial is mentioned.
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Using Call Analytics 2.0 is quick and straightforward: sign up and start importing calls for automatic transcription and analysis within minutes. Basic configuration like connecting your call sources and setting evaluation criteria takes a few minutes, allowing you to generate reports and insights without complex setup.
Insight7
