Nextiva offers businesses a unified platform to manage customer interactions across various channels, aiming to improve customer acquisition, retention, and growth. This is delivered through an AI-powered system that orchestrates customer journeys, provides real-time insights, and automates key business workflows.
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Get startedNextiva is recommended for businesses that want to engage customers across all channels in one platform, improve customer experience with AI and automation, and grow customer lifetime value efficiently. It’s trusted by innovators and forward-thinking companies to unify customer interactions and boost productivity.
Nextiva offers three main plans starting at $15 per user monthly with Core providing voice, SMS, video meetings, and team chat. The Engage plan costs $25 per user monthly and adds toll-free numbers, advanced reporting, inbound sales calls, and live & bot chat. Power Suite CX is $75 monthly for up to 100 agents and includes AI transcription, blended voice/web chat, custom routing, and real-time insights for sales and service teams.
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Nextiva requires basic configuration such as connecting your communication channels and setting up automated workflows, which can be done solo within a few hours. The process involves onboarding your team to unify customer interactions for seamless engagement across all channels.
Nextiva
