Talkdesk automates customer experience with AI agents, enhancing engagement anytime, anywhere. It offers omnichannel contact center solutions and industry-specific innovations.
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Get startedTalkdesk is recommended for businesses that want to automate every step of their customer experience with AI agents. It’s great for contact centers and companies looking to improve how they connect with and care for customers anytime, anywhere.
Talkdesk pricing starts at $85 per user per month for Digital Essentials, which includes email, chat, SMS, social channels, and APIs. The Voice Essentials plan costs $105 per user per month and adds voice engagement, speech recognition, and voicemail transcription. The Elite plan at $165 per user per month offers omnichannel features plus workforce management and custom reporting, while the Industry Experience Clouds plan at $225 per user per month includes all Elite features tailored for specific industries.
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Talkdesk is ready to use out of the box with basic setup like connecting accounts and adding snippets that can be done solo in minutes. For advanced features, some customization and planning with multiple stakeholders might be needed, taking several days.
Talkdesk
