Gleap is an AI-powered customer support OS offering bug reporting, engagement, and onboarding to boost team productivity and improve user experience.
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Get startedGleap is recommended for tech startups and agencies that want smarter support and better products by turning customer support into product intelligence. It’s built for builders who need fast, clear insights and cost-effective AI-driven tools like bug reporting and onboarding.
Gleap offers three pricing plans starting at $31 per month with a free trial available: Hobby, Team ($119/mo), and Enterprise (from $799/mo). The Hobby plan supports 1 team member and project, while Team and Enterprise allow unlimited teams and projects, with the Enterprise plan adding API access, priority support, and SOC2 Type 2 compliance. Pricing includes base fees plus add-ons like AI responses at $0.02 each and emails at $2 per 1,000, with custom enterprise options for over 100,000 monthly users.
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Gleap requires basic configuration, such as adding a snippet to your app or website and connecting your accounts, which can be done solo in minutes. After setup, customize workflows and features like AI agents and in-app bug reporting to fit your team’s needs quickly.
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