Brandwise provides AI-powered instant support for DTC brands, automating email, social, and Shopify customer service. It delivers on-brand replies, automates order tracking, refunds, and moderates social engagement.
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Get startedBrandwise is recommended for DTC brands using Shopify that want to resolve customer inquiries instantly across email, social media, and DMs with AI-powered support. It automates order tracking, refunds, and customer updates while keeping you in control.
Brandwise offers four pricing plans starting at $49/month with a 7-day free trial on all tiers. Each plan includes unlimited team members and all features, with AI credit limits ranging from 4,000 to 24,000 monthly depending on the plan. Pricing is based on AI usage, making it ideal for varying team sizes from personal use to large enterprises.
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Brandwise requires connecting your Shopify store and social media accounts, then configuring AI responses and workflows in its dashboard—this can be done solo in under an hour. Minor customization may include setting up order tracking and refund automation to match your brand’s voice.
Brandwise
